In order for the transaction to be completed on Uphold, it must be first confirmed on the blockchain network.
To verify if your transaction has already been confirmed on the blockchain, please select the transaction on Uphold, and click on the "Blockchain Transaction ID" link:
A blockchain transaction typically requires 3 confirmations for deposits and 1 confirmation for withdraws:
The bitcoin network sometimes experiences a slowdown, as miners take longer to include transactions within the mempool into new blocks. That's something outside of Uphold's control.
If your transaction is not confirmed yet, all you have to do is wait, it may take a short while, but please be reassured that your transaction will be confirmed.