What can I do to help ensure the security of my account?

In addition to the security measures we enforce, we ask that you take additional steps to ensure your safety:

  1. Become a Verified Member: Verified membership not only provides you with major cost-saving benefits, but also it helps keep your transactions safe and secure by protecting from bad actors.

  2. Enable Two-Factor Authentication: Two-factor authentication (2FA) gives you an extra level of protection in the event that your login and password get stolen or compromised. 2FA is enabled as a default setting on all Uphold accounts. When this is enabled, each time you login, you receive a pin code via an authenticator app which must be entered into the system in order to complete the transaction. (We also implement time-outs and limited login attempts to improve security).

  3. Strong Password: We enforce strong password rules when you create an account and store the passwords using industry-leading methods to protect them. The use of strong passwords combined with two-factor authentication safely and securely protects your account.
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