What is the 65 day cooldown period?

We’ve introduced a “cooldown” period for U.S. bank accounts to protect our members from the industry-wide problem of fraud.

A 65-day cooldown means that the amount deposited will be available for trading and can be withdrawn to the same bank account at any time, but you won’t be able to withdraw it to crypto networks or send it to other users.

Please note that the cooldown is applied to the full deposited amount, and future deposits from other sources might be deemed as locked if your current balance falls below the bank deposit amount during the cooldown period. 

Example: if you deposit 100$ from your bank account and during the 65-day cooldown period your balance falls to 50$ due to trading activity, if you deposit another 100$ from a credit or debit card, you will only be able to withdraw to crypto networks or send to other users 50$.

We recommend you use credit or debit cards to deposit funds. It's instant, free and comes without any restrictions.


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