How do I restore Two-Factor Authentication using my setup key?

You should always keep your 2FA key in a safe place, and ready for you to use with your preferred authentication app. If you change devices, your TOTP code can come with you. 

  1. Copy, paste, and enter your setup key in your new authentication app.
  2. Once your Uphold account is added, reopen the Uphold app and enter the 6-digit verification code from your authentication app.

If you've lost your two-factor authentication key, please get in touch with our support team and be prepared to reverify your ID information. 

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