How do I restore Two-Factor Authentication using my setup key?
You should always keep your 2FA key in a safe place, and ready for you to use with your preferred authentication app. If you change devices, your TOTP code can come with you.
- Copy, paste, and enter your setup key in your new authentication app.
- Once your Uphold account is added, reopen the Uphold app and enter the 6-digit verification code from your authentication app.
If you've lost your two-factor authentication key, please get in touch with our support team and be prepared to reverify your ID information.