US and UK users
Freezing your card prevents any transactions from taking place. On top of it, you’ll be notified if someone attempts a transaction using your card.
-
Open your Uphold app.
-
Swipe right to access your card.
-
Press the Settings icon (top-right corner).
-
Toggle the "Freeze card" option.
You’ll see a lock if your card is frozen. To unlock, click on the toggle again and complete 2-factor authentication.
Please note that no payments will be allowed when the card is frozen, including subscriptions, if you have them.
US users only - Cards issued before Dec. 2021
- Open the Uphold Card app.
- Tap the Card Settings icon in the right corner of your card.
- Activate the “Freeze Card” option.
- Confirm that you want to suspend your card.
You’ll see a lock if your card is frozen. To unlock, click on your card.