Why are we upgrading our security protocols?

We are upgrading our security protocols for credit cards by introducing the new authentication protocol for online card payments - 3D Secure 2 - in order to meet with new regulatory requirements and to further improve your deposit experience.

3D Secure 2 was introduced at the end of 2020 as a part of the new set of Strong Customer Authentication (SCA) requirements, included in the Revised Payment Service Directive (PSD2) to enhance customer protection and security. SCA is a multi-factor authentication requirement based on the use of two or more element categories and is designed to protect the confidentiality of the authenticated data. 

In order to offer you better security, we’ve had to delete your previous card information and we therefore need you to relink them. Don’t worry, after you relink your card(s)  you’ll have 3D Secure 2 all set up.

For more information, you can always refer to 3D Secure 2 FAQ page

Thanks for your understanding.

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