General
How can I reset my 2-Step Verification?
Uphold Card
- How does the waitlist work?
- When do you expect to ship my Uphold Card in the US?
- What’s special about the Uphold Card?
- Tell me about the cool features of the Uphold Card
- Which currencies and other assets can I spend?
- Will the card save me money when traveling abroad?
Tax matters for US residents and citizens
- Why are you supplying 1099-B instead of 1099-K Tax Forms?
- Do I have to report my cryptocurrency transactions to the IRS?
- What kind of transactions are taxable events under US law?
- How does the United States IRS view cryptocurrency today?
- What happens if I don’t report my crypto trades on my US tax return?
New Uphold iOS and Android Mobile Apps version 4.0 and above: All you need to know
- New Mobile App: How do I send USD or EUR to friends and family using national currencies?
- New Mobile App: What’s new and why
- New Mobile App: 0% Commissions, 0% credit/debit card deposits, 0% withdrawal fees
- New Mobile App: How can I send money to friends and family worldwide?
- New Mobile App: Account funding & withdrawal costs and limits
- New Mobile App: How to link your credit/debit card or bank account
The Basics
- Account funding & withdrawal costs and limits (Web and Mobile App previous to 4.0 version)
- TaxBit: provides consumers with an easy way to file cryptocurrency taxes.
- How will I receive my 1099 forms ?
- Form 1099-K: What if I am a Massachusetts or Vermont resident?
- Current Geographies Where LBA is Not Supported
- Why don’t I see the LBA token in my Uphold wallet?
Verification
- As a Brave user, privacy is very important to me. Why do I have to verify my identity?
- Will Uphold comply with GDPR?
- Important update for Uphold members in the state of Tennessee.
- I'm having trouble uploading my ID
- Uphold says my account is "currently being reviewed by our staff." What does this mean?
- What are the benefits of having a business account, and how do I apply for one?
Information
- ★ What is CredEarn by Cred
- Why do I need to add my Social Security Number to my Uphold account?
- What's the difference between BAT Grants, Rewards, and user-funded BAT?
- What is the minimum age to join Uphold?
- Where does Uphold offer bank account funding and withdrawals?
- What is Uphold?
How To
- How can I increase my deposit limit?
- How to add funds using debit or credit card (Web and Mobile App previous to 4.0 version)
- How do I change my email address with Uphold?
- How to add and withdraw funds via bank transfer (U.S Bank Account)
- How do I link my U.S. bank account to Uphold using Plaid?
- How to create and deploy a new application to production
Troubleshooting
- My 2-Step Verification code is not working (Web and Mobile App previous to 4.0 version)
- Why am I unable to link my U.S. Bank Account?
- I am having trouble linking my bank account using Plaid
- I’m having trouble verifying my ID on Uphold using the Brave browser
- Why is my U.S. bank account transaction pending?
- Uphold says my "account limit has been exceeded." What does this mean? (Web and Mobile App previous to 4.0 version)
Brave, Basic Attention Token, and Brave Publishers
- ★ How to connect Brave Rewards to Uphold (Video)
- Setting your default currency (Brave Publishers)
- How do I add my funds to my Brave rewards account on Web? (Video)
- What is Basic Attention Token?
- Brave, BAT, and US availability
- Brave Tips
Account Management
- How do I update my phone number?
- Dash InstantSend
- How can I add Dash to my Account? (Web)
- How to update/change your password
- Authy Error: "Multi-device is disabled"
- How do I change my default currency denomination? (Web and Mobile App previous to 4.0 version)
Plaid Bank Account Connection
Mobile App
- How is the Uphold Mobile App different from the Web App?
- What is the difference between using Uphold on the web vs on a mobile?
- Can I use both the mobile app and web version from the same Uphold account?
- Why can’t I see my cards on my mobile app?
- What are the new options “Market”, “Cards” and “Activity”?
- What is the difference between my password and my passcode on the mobile app?
Funding & Withdrawing: Bank Account
- Where to find your bank routing and account numbers (ACH)
- How to Lock In The Current Market Rate Instantly via Bank Transfer
- Improved SEPA offering
- What Is SEPA and what are SEPA transfers?
- Uphold’s Euro account is not in the country where I live. Can I still send and receive money using Uphold?
- How to Create an XRP Card on Uphold
Funding & Withdrawing: Cryptocurrency
- Tier 4 Currencies
- Does Uphold Support XRP?
- How to buy LBA via debit/credit card
- Why are the network fees higher for BTC?
- Bitcoin Gold (BTG) Support Update
- How do I cancel a cryptocurrency transaction?
Security & Protection
- How are my funds protected? (Europe)
- How does Uphold keep my personal and financial information secure?
- What are the benefits of TOTP?
- How do I set up Microsoft Authenticator?
- How do I set up 1Password?
- How do I set up Authy?
API & Integration
- Cornerstone
- What is a crypto-backed loan from SALT?
- What is GiveTrack from BitGive?
- How to use the Sandbox Environment
- What's the verification code for Sandbox?
- How do I work with Uphold's API?
Precious Metals
- Does Uphold hold real precious metals or precious metal, e.g. gold or silver, shares (ETFs)?
- How is value of the precious metal measured on the Card in Uphold?
- How does Uphold quote the price of precious metals?
- How do I cash out my precious metal holdings?
- Where is GBI’s precious metal stored, and how it is transported and insured?
Universal Protocol
- Where is UPBTC available?
- What is the Universal Protocol Alliance?
- What is UPT?
- What is UPUSD?
- What is UPBTC?
- What is a stablecoin?