Manage my account

2-factor authentication

• Resetting my TOTP 2FA (Authenticator App)
• What is 2FA (2-Factor Authentication)?
• Enabling 2FA (2-factor Authentication)
• Changing my 2FA method
• Switching TOTP 2FA to a new device (Authenticator app)
• My authentication code is not being accepted

Security & Protection

• Passcode / Biometrics
• Tips for a successful identity verification session
• How to close your account and delete your data
• How do I update my phone number?
• How do I change my email address?
• Proof of funds

See all 12 articles

Account preferences

• Adjust your Portfolio Settings
• Enable Dark Mode
• Select your language
• Select your default currency
• How do I update my address?
• How to update my marketing preferences

See all 13 articles

Business account

• How do I apply for an Uphold business account and what are the benefits?
• What information is needed to apply for a business account?
• What happens after I submit my application?
• How to create and deploy a new application to production
• Prohibited Businesses and Prohibited Use

Verification

• Verifying your residential address
• How to verify your source of funds for major Exchanges
• Important update for Uphold members in the state of Tennessee.
• I'm having trouble uploading my ID
• Uphold says my account is "currently being reviewed by our staff." What does this mean?