Submit a request

Important: Creating duplicate tickets results in our system automatically resetting your place in the queue.

If you are chasing progress on an earlier query, please update that ticket here or reply to an existing support email for that issue.

Please choose your issue below

Your email address

What is your Account Management query about?

Please select one of the options above.

What information would you like to update?(optional)

Please select one of the options above

Did you move to a different country or state?

Please select one of the options above

New address to be associated with your account

Street, Number, ZIP Code, State, Country

Why do you need to update your account's birthdate?(optional)

Share why this update is needed

New Birthdate to be associated to your account(optional)

Share the complete correct date

Do you have access to your Uphold Account and associated Email Address?

Do you have access to your 2FA codes?(optional)

Please select one of the options above

New Email Address:(optional)

Provide a valid email address.

Is this update request due to a legal name change?(optional)

Please select one of the options above

New name to be associated to your account(optional)

Share your full name

Why is this update needed?(optional)

Share the reason for this update

New Phone Number to be associated to your account(optional)

Complete phone number in format: [+][country code][subscriber number including area code]

Subject

(min. 9 characters)

Tell us a bit more about how we can help you.

(min. 15 characters)

useragent(optional)

Attachments(optional)

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