Reset account password

Forgotten password:

1. Go to the Uphold login page and tap “Forgot your password?”
2. Enter your email address and check your inbox for "Reset your password" (check Spam if you don’t see it)
3. Tap the link in the email to choose a new password: 
   • The link is only valid for 15 minutes. 
   • New requests cancel the old one. Use only the latest link.
4. If 2FA is enabled, enter the code received via SMS or on your Authenticator app. 
5. After verification, your password will be reset and you'll receive a confirmation email. 

Important: complete all steps on the same device and do not use a VPN. Using a VPN may cause errors or delays.

Update password:

1. Depending on which device you’re using, follow the path below:
   • Mobile - Tap the Account Center in the top-left corner
   • Web - Click the More (...) icon on the left sidebar.
2. Click Security > Change Password.
3. Enter your current and new passwords, then confirm.
4. If 2FA is enabled, enter the code received via SMS or on your Authenticator app. 
5. Click Done.