Uphold Help Center

Hot Topics 🔥

• Update account information
• I am unable to log into my Uphold account
• Resetting my TOTP 2FA (Authenticator App)
• Bank withdrawals
• Uphold Fees & Limits
• Link a payment method

Getting Started

Account Setup

• Supported jurisdictions
• Open an Uphold account
• Get verified
• Make your first deposit
• Make your first trade

Airdrops

• Evernode token airdrop
• Coreum token airdrop
• Flare token airdrop
• GALA v2 Contract Upgrade

Account Management

Account Preferences

• ★ Update account information
• Manage notification settings
• Default currency preferences

Account Security

• ★ I am unable to log into my Uphold account
• Set up passcode and biometrics
• Reset account password
• Close account
• Proof of funds

Two-factor Authentication (2FA)

• ★ Resetting my TOTP 2FA (Authenticator App)
• What is 2FA (2-Factor Authentication)?
• Enabling 2FA (2-factor Authentication)
• Changing my 2FA method
• Switching TOTP 2FA to a new device (Authenticator app)
• My authentication code is not being accepted

Deposits & Withdrawals

Deposits

• Debit/credit card deposits
• Bank deposits
• Crypto network deposits
• Destination tag/memo

Withdrawals

• ★ Bank withdrawals
• Debit card withdrawals
• Crypto network withdrawals
• P2P transfers

Payment Methods

• ★ Uphold Fees & Limits
• ★ Link a payment method
• Available payment methods
• ACH bank for US customers

Trading & Features

Trading Tools

• Take profit
• Trailing Stop Order
• Repeat transactions
• Limit orders
• Unrealized Gains & Losses

Staking

• Staking
• Stake or unstake funds

Uphold Card

• 🇬🇧 Uphold Card in the UK
• 🇺🇸 U.S. Uphold Debit Card Scheme Closure

Fraud & Security Hub

Report something!

• My Uphold account may have been hacked
• I am being asked to transfer funds
• I've received a suspicious call or email
• My card’s been lost or stolen - what should I do?

Protect yourself

• Tips on how to keep your assets safe
• Signs your account may be compromised
• Recognising suspicious texts or emails
• Examples of common scams
• The dangers of malware
• Read our blog. Stay informed.

How we protect you

• Transparency
• What is the Reserve and how does it protect my money?
• Security at Uphold
• Travel Rule
• Data Privacy
• How Uphold keeps your personal and financial information secure

See all 7 articles

Taxes

General Information

• Crypto taxation overview
• Tax submission deadlines
• Generate a report

Tax Forms

• 1099-B
• 1099-MISC
• W-9

Partners & Integrations

Brave 🦁

• What is Basic Attention Token?
• Brave, BAT, and US availability
• Brave Tips
• Brave Publishers & Payout questions
• I’m having trouble verifying my ID on Uphold using the Brave browser
• How to get in touch with Brave support

Business account

• How do I apply for an Uphold business account and what are the benefits?
• What information is needed to apply for a business account?
• What happens after I submit my application?
• How to create and deploy a new application to production
• Prohibited Businesses and Prohibited Use

Uphold Partners

• Get in touch with Uphold Enterprise
• Partnerships
• Mythical
• Coil Sunsetting

API & Integration

• How to use the Sandbox Environment
• What's the verification code for Sandbox?
• How do I work with Uphold's API?
• I'm a business. Can I build my app on top of Uphold?
• How do I get an API key?
• API Rate Limit

See all 7 articles

Other resources

Miscellaneous

• Register a complaint at Uphold
• Why we sometimes have to block, restrict or close accounts - and how to reduce the risk
• Non-Supported Jurisdictions
• Country-specific restrictions for Uphold inter-account transfers
• New York withdrawal