Uphold Help Center
Hot Topics 🔥
Fraud & Security Hub
How we protect you
Manage my account
Security & Protection
- ★ Passcode / Biometrics
- Tips for a successful identity verification session
- How to close your account and delete your data
- How do I update my phone number?
- How do I change my email address?
- Proof of funds
- Adjust your Portfolio Settings
- Enable Dark Mode
- Select your language
- Select your default currency
- How do I update my address?
- How to update my marketing preferences
Deposits & withdrawals
Limits & fees
- ★ Staking
- Trailing Stop Loss
- Take profit
- Unrealized Gains & Losses
- Limit orders
- Automating your transactions
US residents and citizens
- How can I get my 1099 tax forms?
- How will I receive my Form(s) 1099 for the year?
- When will I receive my Form 1099?
- Will Uphold be providing tax form(s) with transaction details for the year?
- Which crypto transactions are taxable events?
- What kind of transactions create taxable capital gains or losses under US law?
Unique Account number (Virtual IBAN)
- How do I protect my Unique Account Number?
- What do I do if I cannot find Unique Account Number details?
- What do I do if I see unauthorized activity with my Unique Account Number?
- What happens if there are errors with my use of my Unique Account Number?
- What happens if I transfer to my old deposit details?
- What are the added benefits of having a Unique Account Number?
Instant settlement for ACH deposits from U.S. banks
- What are the benefits of linking my US bank account?
- What are my options for depositing funds from a U.S. bank account and what are the limits?
- What is the difference between linking my Bank account via Bank Credentials Authentication Vs Micro-Deposits Authentication?
- Is my existing linked bank account subject to the 65-day withdrawal restriction?
- Why am I seeing a 65-day withdrawal restriction if my account was linked via bank credentials?
- What can I do with my funds during the 65-day withdrawal restriction?
- Why is Uphold pulling out of Venezuela?
- I need help / have a question that is not addressed in this FAQ
- I don’t have a balance, what will happen to my account?
- Venezuelan Customers: When do I need to withdraw my funds by?
- How do I remove funds from the platform?
- I am unable to withdraw funds. What can I do?
- Manage your linked bank accounts and debit/credit cards
- Why does IMVU take a percentage of the VCOIN I send or receive?
- XRP and the SEC
- Cred: An open letter to affected users from Uphold’s CEO
- Cred Chapter 11 Bankruptcy Protection and how Uphold plans to help you
- Working with you to press for satisfactory answers and redress from Cred
API & integrations
PartnersSee all 7 articles
API & Integration
- What is a crypto-backed loan from SALT?
- What is GiveTrack from BitGive?
- How to use the Sandbox Environment
- What's the verification code for Sandbox?
- How do I work with Uphold's API?
- I'm a business. Can I build my app on top of Uphold?