Learn how to update and manage your account information, including personal details and contact information.
Important Notice: Please do not create a new ticket if you already have one. Follow up on your existing ticket for assistance. Creating multiple tickets for the same issue can cause delays and confusion.
Uphold is obliged to uphold accurate account information to meet its regulatory requirements. Up to date information also ensures you receive important notifications.
Updating your email address is important for ensuring seamless communication and access to your Uphold account.
There are various reasons why you may need to update your email address, such as if you no longer have access to your current email, your email is linked to a company that you're no longer affiliated with, or you simply want to use a different email for security reasons.
- Tap Menu > Settings > Profile.
- Go to Email, then tap the edit icon to update your email.
- Follow the steps on screen and you’re done!
Important note: If you can’t log in to your Uphold account, click here. If you've lost access to your Uphold account email, contact us from your new email for an update.
Please reach out to our support team here for assistance. They will guide you through the necessary steps to ensure your phone number is updated securely and accurately.
- Tap Menu > Settings > Profile.
- Go to Address, then tap the edit icon to update your address.
- Follow the steps on screen and you’re done!