Explore how to make deposits using crypto networks and ensure seamless transactions.
- Go to your portfolio and choose the crypto account associated with the asset you want to deposit.
- Tap on the ellipsis (...) or the additional options menu.
- Select "Wallet Address" to generate a page displaying the crypto address for that specific asset. (For multichain assets only: On “Select transfer network”, choose the preferred network)
- You can copy the wallet address or scan the QR code if you prefer.
Additionally, you'll find useful details about the transaction, such as the name of your receiving account and the estimated settlement time for your crypto deposit.
Don’t forget your destination tag/memo when depositing cryptocurrencies employ destination tags/memos to differentiate transactions!
- Access the transaction screen.
- Tap on the source field.
- Use the horizontal scrollbar to navigate to the "Crypto Networks" section. Alternatively, you can scroll all the way down to reach the "Crypto Networks" section.
- Inside the "Crypto Networks" section, you can tap on any asset to discover the associated wallet address, receiving account, and settlement time for that particular transaction.
Keep an eye out for…
While crypto deposits are generally straightforward, there may be common challenges. Here are some issues you might face:
- Incorrect Address: Always double-check wallet addresses to avoid sending funds to the wrong place. Sending funds to the wrong wallet address* is a frequent mistake.
- Understand Fees: Be aware of network fees and transaction costs that may apply to your transaction.
- Destination Tag/Memo: Some networks require a destination tag or memo for specific transactions. Ensure you provide the correct tag or memo to avoid complications.
- Security Concerns: If you're concerned about transaction security, our Fraud and Security Hub addresses this issue.
- Account Verification: Some transactions, like large withdrawals may require additional verification.
- Unsupported Tokens: Not all tokens are supported. Before proceeding, double-check if the token you want to transfer is not only compatible with the network, but also - and this is very important - supported by Uphold as well.
- Unsupported Networks: Tokens can exist on various networks. Ensure that the Uphold address you choose supports the particular token on the specific network you intend to use.
*Note that in certain networks, addresses are case-sensitive, as is the case with Constellation (DAG) or XRPL (XRP/CORE/SOLO).
*You can only deposit Tier 3 cryptocurrencies. Read our blog post about Understanding Uphold's Crypto Tiers to learn more!