Explore how to make deposits using crypto networks and ensure seamless transactions.
- On the Home Screen, tap “Deposit.”
- Select “Crypto network” under Crypto Transfer.
- Choose an asset to deposit and select the corresponding network.
- Tap “Show address” to display the crypto network address and QR code.
- Use the QR code or copy the address to your sending app or wallet.
- Tap “Done."
Additional Transaction Details: On the same screen, you can view essential transaction details, such as the name of your receiving account and the estimated time it will take for your crypto deposit to settle.
💡Important Reminder
Remember to include your destination tag/memo when depositing cryptocurrencies that require them. Destination tags/memos are critical for distinguishing your transaction from others!
Absolutely! Our platform allows you to deposit Tier 3 cryptocurrencies from external wallets directly into your Uphold account, making it easy to manage your digital assets.
We support a wide range of popular cryptocurrencies for network deposits, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and more. You can find the complete list of supported cryptocurrencies on our website.
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Access the transaction screen.
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Tap on the source field.
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Use the horizontal scrollbar to navigate to the "Crypto Networks" section. Alternatively, you can scroll all the way down to reach the "Crypto Networks" section.
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Inside the "Crypto Networks" section, you can tap on any asset to discover the associated wallet address, receiving account, and settlement time for that particular transaction.
Yes, there may be network fees associated with crypto network deposits. These fees are determined by the respective blockchain networks and can vary based on the cryptocurrency being deposited. Please refer to our Uphold Fees & Limits page for more details.
The time it takes for your crypto deposit to be confirmed and reflected in your account can vary based on network congestion and the specific blockchain being used. Typically, it takes a few minutes to a few hours for the transaction to be processed.
Limits may vary depending on the cryptocurrency. Please refer to our Uphold Fees & Limits for detailed information.
Currently, we only support the cryptocurrencies listed on our platform for network deposits. If you have a cryptocurrency that is not listed, we recommend converting it to a supported cryptocurrency before making a deposit.
Keep an eye out for…
While crypto transactions are generally straightforward, there may be common challenges. Here are some issues you might face:
- Incorrect Address: Always double-check wallet addresses to avoid sending funds to the wrong place. Sending funds to the wrong wallet address* is a frequent mistake.
- Understand Fees: Be aware of network fees and transaction costs that may apply to your transaction.
- Destination Tag/Memo: Some networks require a destination tag or memo for specific transactions. Ensure you provide the correct tag or memo to avoid complications.
- Security Concerns: If you're concerned about transaction security, our Fraud and Security Hub addresses this issue.
- Account Verification: Some transactions, like large withdrawals may require additional verification.
- Unsupported Tokens: Not all tokens are supported. Before proceeding, double-check if the token you want to transfer is not only compatible with the network, but also - and this is very important - supported by Uphold as well.
- Unsupported Networks: Tokens can exist on various networks. Ensure that the Uphold address you choose supports the particular token on the specific network you intend to use.
- BTC/LTC native SegWit addresses: Native SegWit addresses are backward compatible with legacy Bitcoin or Litecoin addresses respectively. You can deposit BTC or LTC into your Uphold account using either your legacy addresses or your new native SegWit ones.
*Note that in certain networks, addresses are case-sensitive, as is the case with Constellation (DAG) or XRPL (XRP/CORE/SOLO).
*You can only deposit Tier 3 cryptocurrencies. Read our blog post about Understanding Uphold's Crypto Tiers to learn more!