Cryptocurrency exchanges and crypto assets are popular targets for fraudsters and hackers. As a result, it is essential to be vigilant and cautious when dealing with emails and text messages related to your Uphold account.
- Do not respond to the message: If you receive an email or text message that seems suspicious or phishing, do not respond to it. Replying to the message may confirm that your email address or phone number is valid, making you a more attractive target for future attacks.
- Do not click on any links: Do not click on any links or download any attachments from the suspicious email or text message. These links may contain malware or lead you to a fake website designed to steal your personal information.
- Report the message: Report the suspicious email or text message to us. Provide as much information as possible, including the sender's email address or phone number, and a brief description of the message.
- Check your account: Sign into your Uphold account to verify if there has been any unauthorized activity. If you notice any suspicious transactions or changes to your account, contact us immediately!
- Enable Two-Factor Authentication (2FA): Two-factor authentication adds an extra layer of security to your Uphold account. Enable 2FA on your exchange account to make it more difficult for fraudsters to access your account.
- Keep your software updated: Keep your computer and mobile devices up to date with the latest security software updates to protect against malware and other security threats.
By following these simple steps, you can help protect your funds and minimize the risk of falling victim to a phishing or other scam. Stay vigilant and always be mindful of the emails and text messages you receive related to your Uphold account.