To reset your Uphold password:
- Go to the Uphold login page.
- Click "Forgot your password?"
- Enter your email address.
- Check your inbox for an email with the subject "Reset your password" (check Spam if you don't see it).
- Click the link in the email to choose a new password.
Important: complete all steps on the same device and do not use a VPN. Using a VPN may cause errors or delays.
Resetting your password will also reset your 2-factor authentication (2FA). You will need to set it up again after changing your password. While resetting your password also resets 2-factor authentication, your account remains secure. We use additional security measures, such as trusted devices and selfie verification, to confirm your identity and protect your account.
To update your Uphold password:
- Click (...) for more options.
- Click Security > Change Password.
- Enter your current and new passwords, then confirm.
- Click Done.