If you believe that your account has been compromised, or hacked, please let us know immediately via any of the options listed below so we can take appropriate action.
How do I report a potentially hacked account?
If you have access to your account:
- Mobile: Go to Account Center (top left) > Security > Freeze account
- Web: From the left sidebar, go to More (…) > Security > Freeze account
If you don't have access to your account:
- Contact us using this web form.
We review reported accounts as quickly as possible and, if needed, restrict the account to prevent unauthorized withdrawals until it's fully secured.