At Uphold, we use biometric authentication to enhance the security of your account and funds. By leveraging fingerprint and facial recognition technology, we make sure that only you can access your account and perform transactions.
Fingerprint authentication and facial recognition
You can use fingerprint authentication or facial recognition to log into the Uphold app on your phone as a convenient and secure alternative to a passcode. These biometric features offer a fast and reliable way to access the app while ensuring that only you can unlock your account.
Learn how to secure your account with a passcode and biometrics for an extra layer of protection.
Taking a selfie
For certain actions, like logging in or withdrawing funds, we may sometimes ask you to take a selfie. This helps us confirm that it’s really you accessing your account. This process is quick, easy, and highly effective in preventing unauthorized access to your account.
Taking a selfie to verify your identity is quick and easy when you follow these tips!
- Make sure your face is well-lit and clearly visible.
- Hold your phone steady at face-level and ensure your face is centered in the frame.
- Avoid wearing anything that might obscure your face, like hats or sunglasses.