What is 2FA (2-Factor Authentication)?

Two-factor authentication (2FA) is a security measure that requires a one-time code, (in addition to your account password), in order to access your account. It adds an extra layer of protection, making unauthorized access a lot more difficult in the event that your username, password and/or email address has been compromised.

These one-time codes can be generated via SMS (only available in the U.S., U.K., Canada or EEA countries), or via a separate 3rd party authenticator app on your device. (See TOTP 2FA below).

SMS 2FA sends a one-time code to your mobile phone via text message, which you enter during login for added security.

NEVER READ THIS CODE OUT TO ANYONE - INCLUDING AN UPHOLD EMPLOYEE.

TOTP stands for Temporary One Time Password and is created by 3rd party authenticator apps like Google Authenticator, Microsoft Authenticator, or Authy. You enter these codes during login for better security. They expire roughly every 30 seconds. 

NEVER READ THIS CODE OUT TO ANYONE - INCLUDING AN UPHOLD EMPLOYEE.

The Security Key is a 32-digit code given when setting up 2FA for your Uphold account. It's needed for setting up or restoring the one-time Uphold login codes with your authenticator app. Store it safely, as you won't have access later if you lose account access or migrate the app to a new phone.