Please select from the following:
- Go to More (...) > Settings > Security.
- Tap Recover 2-factor authentication access, then tap Continue and select Recovery by email.
- You will get an email within the next 24 hours for you to confirm and continue the process.
- Tap Already have an account? Log in, enter your email and password and hit Next.
- Tap Having problems with the code? and select Recovery by email.
- You will get an email within the next 24 hours for you to confirm and continue the process.
Contact our support team using this form.
You can always restore your 2-factor authentication on your preferred authenticator app using the Security key provided when you fist enabled it (self-service).
If you're using SMS 2FA and no longer have access to your verified phone number, we can help you update it. Contact us here.