In order to verify your Uphold account, we may ask for additional information. If we cannot completely verify your account using the information you provided, we’ll ask for proof of your residential address.
Here’s how to verify your residential address - it’s easy
- Upload any one of the following valid document that shows your residential address along with your name:
- Bank statements
- Credit card statements
- Lease agreement or mortgage statement
- Utility bills
- Internet/cable TV/home phone line bills
- Tax returns
- Council tax bills
- Government-issued certification of residence
- This document must be dated within the last 3 months and be visible in its entirety.
To make sure everything goes smoothly:
- Your document must include your full residential address and your full name.
- Scan the entire document and avoid cutting off any corners or sides. Please make sure no parts of the document are missing.
[US] What does “Automatic” mean for address verification?
Documents such as a driver’s license or ID card have an address on it, which means that by verifying your identity with one of those documents, that address will be used to automatically verify your address.
[UK] What does “Automatic” mean for address verification?
To try to save you from the hassle of uploading a document to verify your address we try to do it automatically by checking it against some sources, if we can find it, then it’s verified.